
STEP 5: DEPLOYMENT AND ITERATION IN CONTEXT
Where are knowledge and skills sourced from and how do we ensure sufficient capacity to interpret the model outcomes?
Knowledge and skills involved in the creation of a model must be sustainable. To enhance cost-effectiveness and contextual learning, capacities should be retrieved from local populations that are familiar with the problem the AI/ML project is trying to optimise for, and working with country teams can lead to simplification and enhanced efficiency. However, lack of data fluency may result in tendencies to incorrectly interpret a system's output, overestimate its predictive capacity or otherwise over-rely on its outputs. Thus, when approaching this decision point, organisations should consider investing in building local technical skills, or in a network builder role required to bridge sectors (e.g. between NGOs and the local tech community). Development of user manuals, including tools to manage staff capacities and staff turnover risks are also highly encouraged.
Please find below a legend of what can be found within the framework:
📚Resources - e.g. reports, articles, and case studies
🛠Tools - e.g. guidelines, frameworks and scorecards
🔗Links - e.g. online platforms, videos, hubs and databases
❌Gap analysis - tools or resources are currently missing
👥 List of stakeholders which should be included in the specific decision point

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👥Local tech developers, local business owners and entrepreneurs, competitors and suppliers
📚 Lesson learnt from two chatbot development projects in Africa - Article providing advice on what works and in the development of chatbots
📚 GSMA: Implementation Engagement Process (Page 19) - Case study of how GSMA has implemented in-country projects, based on government needs (demand side) and mobile operator capabilities (supply side). The report presents MBD implementations from over 40 countries; recommendations based upon detailed case studies; and outlines the potential for MBD analytics to tackle a broader set of global challenges in local settings in the long term
📚Diverse Voices: A How-to Guide for Facilitating Inclusiveness in Tech Policy - Guide providing detailed instructions and materials for using the ‘Diverse Voices’ method. The method uses short, targeted conversations about emerging technology with “experiential experts” from under-represented groups to provide feedback on draft tech policy documents.
❌ Ecosystem capability mapping tool